Human resource management?

December 22, 2008

Dear Zamri,

I do not want to pay overtime for normal routine services, starting december 2008 claims.  It is everyone’s task to finish up his or her job every day. 

You can approve overtime for routine services only if there is an event or situation during the day that delays a staff to complete his or her job in the required time.  

Otherwise, the management will have to take drastic measures, for example; 

1.                   To increase salary to RM 1,501 for technicians, so that NO OVERTIME will have to be paid out.  But this is unfair for a few reasons; a.  This negates genuine claims for overtime.b.   The basic pay for these 2 NEW technicians will be higher than longer serving technicians in other branches.

2.                   Take extremely strict measures on time in and out, emphasizing on reporting and punctuality.  Since company handphones are also subsidized, we may require staff to constantly notify on their daily movements etc.  Leave of absence will also have to be heavily scrutinized.

The management has to ensure;

1.                   All technicians have to share equal workload.  For example, we have to manage it so that not some technicians have to work 120% of the time (therefore 20% overtime), and some technicians work only 80% of the time.  Please continue your toolbox meetings and actively converse with your senior staff to make sure that the workload is properly spread out. 

2.                   Please ensure that no one works more than 40 hours overtime each month.  This is to comply with the labor laws.

3.                   If we consistently get 70~80 hours overtime claim from each technician, it is necessary to begin the process of hiring extra staff to make up for the shortage of manpower.  However, I believe we only 4 customers, and having 2 engineers + 2contract engineers + 3 technicians + support from waka & me is supposed to be more than enough for these 4 clients, even though we are facing some cleaning jobs etc at the present moment.

Dear all, we have to make the effort of arranging our time better.  As you may agree, most of the time it could be like this; 

Current

Sun

Mon

Tues

Wed

Thurs

Fri

Sat

Worker A

60%

110%

80%

120%

70%

Off

Off

Worker B

Off

110%

60%

130%

50%

50%

Off

 

 

 

 

 

 

 

Improved

Sun

Mon

Tues

Wed

Thurs

Fri

Sat

Worker A

90%

90%

100%

80%

90%

Off

Off

Worker B

Off

80%

90%

110%

80%

90%

Off

I do not think it is fair that during the time that there is no work, or little work during the work day, that the company cannot deduct the salary, but in doing normal routine service after office hours, we have to pay overtime.  The important thing is to manage your time better, and make sure we all share the workload.  This is a combined effort from the management & the staff.

+++++++++++++++++++++++++

Zamri, for the upcoming CGC chemical cleaning, please ask help from Zaidy and ask his opinion.  I realize that in the recent jobs, like MTBE passivation, PS localized passivation, PAP inspection, PAP chemical cleaning, CGC 1st time passivation etc, Zaidy was not involved. Why? 

I understand you are now training the new staff (Roshisham, Faisal & Amir), maybe that is why you involve them so much in the projects.  But I ask you to only involve/train them during normal office hours. There is no reason why you should train them in overtime hours.  They should be asked only if the resources at hand (Zaidy, Roshisham, Ridzuan, Mahizan) are not available.

Yours,

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2 Responses to “Human resource management?”

  1. Toyota Wish Says:

    Hmmm….so much frustration….

    Managing the Unmanagable?

  2. jun368 Says:

    My life at this stage is made up of little frustrating moments. I’d always wonder when I would have time to focus on the larger picture.


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